Delivery / Returns


DELIVERY

We aim to pick, pack and dispatch your order within 24 hours of being placed, although at peak times or whilst we are hosting our monthly skirmish weekend this might take a little longer.

Once dispatched you can normally expect the courier to delivery your order within 3-4 working days, although this can often be sooner or occasionally take a little longer. Couriers generally delivery Monday - Saturday from 8am - 6pm. 

We do not directly control the couriers and are not able to provide a specific day / time for delivery, we will however provide a tracking number once your order has been dispatched. We will not be held liable for and loss caused to you by late / delayed delivery.

Our courier will generally make 3 attempts to delivery your order, after this they may return your order to us if they are unable to deliver. In these circumstances TeamGreen Airsoft Ltd reserve the right to charge for a re delivery.

All deliveries should be checked by the receiver and if found to be damaged they should be refused. Should you select a safe place for your delivery to be left then TeamGreen Airsoft Ltd will not be liable for any loss should the delivery go missing. generally our courier will be able to provide GPS data / photographic evidence to confirm the delivery has been made to your delivery address.

COST OF DELIVERY

The cost of delivery will be added to your order during checkout and is calculated by the total weight of your order. Some items however may have free shipping and in this case will not be charged extra or added to the total weight of your order.

UK Mainland shipping will be made by Hermes, Royal Mail or Parcel Force. Our current shipping costs are below (Please remember you will be charged for the total weight of your parcel including packaging).

Total Order Weight0 - 1 kg£2.99
Total Order Weight1 - 2 kg£4.50
Total Order Weight2 - 5 kg£5.95
Total Order Weight5 - 10 kg£7.95
Total Order Weight10 - 15 kg£9.95
Total Order WeightAbove 15 kgPOA

WHERE WE SHIP

Please note we DO NOT ship internationally. 

Generally we only ship to UK Mainland, excluding the Channel Islands &  PO Box numbers. We DO NOT ship to the following locations;

Northern Ireland - Inverness - Outer Hebredes - Isle Of Man - Isle Of Wight - Scilly Isles - Shetland Islands - Scottish Highlands - Scottish Islands - Kirkwall

Should a buyer place an order for delivery to a destination where we are unable to ship, then in these circumstances we will contact the buyer and arrange to issue a full refund and the order will be cancelled.